What Are Your Payment Conditions?
Payment required in advance for all new clients.

What Are Your Payment Methods?
Payment can be made by T/T(Telegraph Transfer),Western Union or Money Gram

Will I See How My Order Is Going To Look?
We will be happy to supply a proof sheet or mock up based on the description and artwork supplied by you. We will also be happy to amend or correct these images until you are satisfied and ready to place the order.

Lead Times?
All our products have different lead times and are subject to final artwork approval. Seasonal demand and stock availability can also effect lead times. We do offer a range of express items please contact one of our sales team for more details.

Delivery Times
Please inform our sales team of deadlines before orders are placed. Delivery dates are subject to stock availability and production times. Delivery dates are fixed upon final artwork approval.

What Are Minimum Order Quantities?
Minimum order quantity is simply the smallest print run for a product that is also an attractive price to the customer.  Orders below minimum can usually be accommodated but will incur additional cost.

How Should I Provide Artwork?
Artwork is best provided in a vectored EPS or PDF format with Pantone colours. But we will be happy to provide or amend artwork for you based on your description.

What Does Vectored .eps or .pdf Mean?
Standard images are grids of pixels, each pixel has a value or colour. Vectored images are formed by plotting paths between points or coordinates. This means that a vectored image can be resized without pixilation or distortion.

What If I Don’t Have Artwork In This Format?
No problem, we can re-draw or vectorize your logo at cost.  Please call for more information.

What Is Screen Printing?
Screen printing is the process changing vectored images into a template. The template is laid onto a screen. Ink or pigment is then forced through fine mesh of the screen onto the surface of the product. This process can only do one colour at a time. Multiple colours can be printed. There will be a set up charge per colour or origination charge.

Engraving?
Engraving is the process of creating your logo by cutting into the surface of hard objects. This is a very effective branding method as the logo will not wear away. Laser engraving has become more popular as it is a fast way of achieving similar effects.

Transfer Printing?
Transfer printing is mainly used when applying an image to a curved or uneven surface. It is most commonly used for printing on ceramics such as pottery mugs and heavy fabrics with a textured surface.
The image is prepared on a special paper which is placed on the object in its unglazed state. After its initial firing to transfer the image to the object; the object is then glazed and fired again to make the image permanent. Seeing as there are a great number of steps to be taken, transfer printing is the most expensive and time consuming of most of the print methods.

Need Your Goods In A Hurry?
Our experienced staff will suggest products relevant to your needs that can be produced on a express service.

Files for artworking doing?

PDF,AI,EPS and CDR files are more convenient for us to do the art work for you.

Pls send clear JPG file if you only have JPG FILE.